Return Policy

Al-Khateeb for fiberglass and car accessories is a pioneering institution in the accessories and car care products. Our goal is to satisfy our customers and facilitate our customers' access to all our products.
We note that all the images displayed on the site are completely identical to the original products.
In the event that the order is delivered to the customer, the ordered goods shall be in the best condition and conform to the image.
In the event that the customer wishes to return the goods due to a technical defect, please contact us at 00962791083629 or 0096264743003 within a maximum period of 48 hours from the time the customer received the goods.
You must provide us with your order number or invoice number in the event of a return.
The condition of the goods when returned must be as it was when it was delivered.
If the goods are not re-sealing, please do not open them.
goods must be unused upon return.
In the event that there is a difference from the product requested upon delivery, the customer receives the goods and informs us immediately on the numbers mentioned above.
In the event that it is proven that the goods are defective or that they are different from the ordered goods, one of the representatives will receive the goods (provided that they are in their condition upon receipt) free of charge from the customer and return them to us.
The price of the returned goods due to a malfunction, a technical defect, a difference from the pictures displayed on the site, or a difference from the goods requested in the order is allocated as a credit to the customer with our EST.
We may have to cancel the return request of the goods and we will absolve ourselves of our responsibility, Al-Khateeb for Fiberglass and Car Accessories in the following cases:
- Notification of the return after the expiry of the notification time, which is 48 hours after receiving the request.
- That the goods are not in their condition as packaging when received.
The goods is used.
- That the goods are identical to the pictures on the site and that there are no technical defects or malfunctions, and they are in conformity with what was stated in the request.
"We wish you a enjoyable shopping and to be the object of your confidence"